cPanel Certified Partner Accreditation (CPCP) Exam is divided in 6 sections, first 5 consist of 40 questions each, and last section has only 10 questions.
You deploy an updated website version, but it only displays a blank white page in Firefox and an HTTP Error in Chrome. You find an error in the site's PHP error log regarding a call to an undefined function named mysqli. What is the ideal next step in troubleshooting the situation?
A customer's website uses PHP 8.0 with PHP-FPM as the PHP handler. They've created a php.ini file in their website's document root, but their changes are not being reflected. Despite performing the following troubleshooting steps, the issue persists:
Restarted the ea-php80 PHP-FPM service. Restarted Apache. Confirmed correct ownerships and permissions on the php.ini file. Confirmed that the website's document root is, in fact, the directory they placed the php.ini file.
Of the following choices, which of these accurately describes the issue that is occurring here?
You've deployed the new version of your site in a custom document root. You made sure to update all the appropriate cPanel files, rebuilt the Apache configuration file, and restarted both Apache and PHP-FPM. However, sometimes when you try to load the site the old version appears. Calling upon your Linux skills, you run some commands to glean some more information about what might be going on with the site or, more broadly, Apache:
# fgrep 'Upgraded: ea-apache24-1' /var/log/dnf.log.1
2022-06-23T04:48:21+0000 DEBUG Upgraded: ea-apache24-1:2.4.54-1.el8.cloudlinux.x86_64
# ps uU nobody
USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND
nobody 1157144 0.0 0.2 215340 9112 ? S Jun27 0:00 /usr/sbin/httpd -k start
nobody 1157145 0.0 0.2 215340 9112 ? S Jun27 0:00 /usr/sbin/httpd -k start
nobody 1157146 0.0 0.2 215340 9112 ? S Jun27 0:00 /usr/sbin/httpd -k start
nobody 1157147 0.0 0.2 215340 9112 ? S Jun27 0:00 /usr/sbin/httpd -k start
nobody 1157148 0.0 0.2 215340 9112 ? S Jun27 0:00 /usr/sbin/httpd -k start
nobody 1163083 0.0 0.2 215340 9188 ? S 01\:35 0:00 /usr/sbin/httpd -k start
# tail /var/log/apache2/error_log
[Mon Jun 27 11:08:11.883571 2022] [proxy_fcgi:error] [pid 1135417] [client 10.3.4.18:60147] AH01071: Got error 'Primary script unknown', referer: https://adam.university.cpanel.net/cpanelid.html
[Mon Jun 27 11:09:41.352206 2022] [proxy_fcgi:error] [pid 1135238] [client 10.3.4.18:60555] AH01071: Got error 'Primary script unknown'
[Mon Jun 27 14:08:13.091321 2022] [proxy_fcgi:error] [pid 1135238] [client 10.0.48.48:41834] AH01071: Got error 'Primary script unknown'
[Mon Jun 27 14:08:13.091888 2022] [proxy_fcgi:error] [pid 1138150] [client 10.0.48.48:41838] AH01071: Got error 'Primary script unknown'
[Mon Jun 27 14:08:13.121549 2022] [proxy_fcgi:error] [pid 952740] [client 10.0.48.48:41846] AH01071: Got error 'Primary script unknown'
[Mon Jun 27 14:08:13.126039 2022] [proxy_fcgi:error] [pid 952739] [client 10.0.48.48:41852] AH01071: Got error 'Primary script unknown'
[Mon Jun 27 22:26:19.176658 2022] [mpm_prefork:notice] [pid 952735] AH00171: Graceful restart requested, doing restart
[Mon Jun 27 22:26:19.390095 2022] [:notice] [pid 952735] mod_ruid2/0.9.8 enabled
[Mon Jun 27 22:26:19.392739 2022] [mpm_prefork:notice] [pid 952735] AH00163: Apache/2.4.54 (cPanel) OpenSSL/1.1.1k mod_bwlimited/1.4 configured -- resuming normal operations
[Mon Jun 27 22:26:19.392758 2022] [core:notice] [pid 952735] AH00094: Command line: '/usr/sbin/httpd'Given the above information, which of the following will likely resolve the issue?
/scripts/restartsrv_apache --hard to force restart all Apache children.You receive a few tickets from your clients stating that their websites are down. Upon checking the Service Status feature in WHM, you notice Apache is down and try to restart the service in WHM. The interface displays the following message:
Apache Restart Output: Apache could not be started due to an error: The “/usr/local/cpanel/scripts/restartsrv_httpd --start” command (process 3210) reported error number 255 when it ended. Waiting for “httpd” to start ………To view any potential errors that are being produced from the service restart, you head to the command line and run the restart script:
# /scripts/restartsrv_httpd
[...]
Log Messages
Feb 14 06:29:33 acit-iftv-webhost systemd: Failed to start Apache web server managed by cPanel EasyApache.
Feb 14 06:29:33 acit-iftv-webhost restartsrv_httpd: httpd: Syntax error on line 273 of /etc/apache2/conf/httpd.conf: Syntax error on line 33 of /etc/apache2/conf.d/modsec2.conf: Syntax error on line 27 of /etc/apache2/conf.d/modsec/modsec2.cpanel.conf: Could not open configuration file /etc/apache2/conf.d/modsec_vendor_configs/OWASP3/crs-setup.conf: No such file or directory
[Mon Feb 14 06:05:28.250460 2022] [:error] [pid 906] [client 10.0.0.5:59258] [client 10.0.0.5] ModSecurity: Warning. Operator GE matched 5 at TX:inbound_anomaly_score. [file "/etc/apache2/conf.d/modsec_vendor_configs/OWASP3/rules/RESPONSE-980-CORRELATION.conf"] [line "91"] [id "980130"] [msg "Inbound Anomaly Score Exceeded (Total Inbound Score: 8 - SQLI=0,XSS=0,RFI=0,LFI=5,RCE=0,PHPI=0,HTTP=0,SESS=0): individual paranoia level scores: 8, 0, 0, 0"] [ver "OWASP_CRS/3.3.2"] [tag "event-correlation"] [hostname "10.0.0.100"] [uri "/403.shtml"] [unique_id "YgnxKBD_ghLEXXyhIwo-vAAAAA0"]
[Mon Feb 14 06:05:28.249086 2022] [:error] [pid 906] [client 10.0.0.5:59258] [client 10.0.0.5] ModSecurity: Access denied with code 403 (phase 2). Operator GE matched 5 at TX:anomaly_score. [file "/etc/apache2/conf.d/modsec_vendor_configs/OWASP3/rules/REQUEST-949-BLOCKING-EVALUATION.conf"] [line "93"] [id "949110"] [msg "Inbound Anomaly Score Exceeded (Total Score: 8)"] [severity "CRITICAL"] [ver "OWASP_CRS/3.3.2"] [tag "application-multi"] [tag "language-multi"] [tag "platform-multi"] [tag "attack-generic"] [hostname "10.0.0.100"] [uri "/.env"] [unique_id "YgnxKBD_ghLEXXyhIwo-vAAAAA0"]Based on the output from the script, which solution would make the most sense in the interest of getting the Apache service to start up successfully so that you can perform more diagnostics after the production environment has come back online?
../conf.d/modsec/modsec2.cpanel.conf that reference the non-existent file mentioned in the syntax error.Your customer is reporting that their PHP application is still not reflecting those changes after making php.ini changes into a custom php.ini file that they've placed in their site's public_html folder. You do a quick check on their environment details:
Kernel & Architecture: 2.6.32-642.13.1.el6.x86_64
OS: CentOS release 6.8 (Final)
cPanel Version: 11.68.0.23
Apache: 2.4.16, listening on ports 80 & 443
PHP: PHP 5.6.30 using DSO & mod_ruid2
Uptime: 09:27:06 up 2 days
Load Average: 0.07, 0.07, 0.02
Disk Usage:
/ 75% utilized
tmpfs 0% utilized
/boot 34% utilizedYou've been making changes to your site's PHP-FPM configuration and to the available PHP extensions to improve security, and all of a sudden, your site stops working. You've made so many changes between the last check of your site and now that you aren't sure which change is causing the issue. You check the site's PHP error log and find the following:
[15-Aug-2022 18:51:17 UTC] PHP Fatal error: Uncaught Error: Call to undefined function define() in /home/pandaham/public_html/index.php:14Based on the above error, what can you reasonably conclude is causing the issue?
define function is included in the disable_functions setting.What is the Apache configuration directive specifies the folder location from which a VirtualHost's static files are served?
You've found your next support ticket to work on, and the customer's site, coolsite.com, is displaying a "Forbidden" error message instead of the actual site content. Thinking about the troubleshooting process, you decide to start with Apache to rule out any issues. You're in luck! You see the following log entry when attempting to access the customer's site:
[Mon Aug 15 18:08:02.788211 2022] [core:crit] [pid 1244644] (13)Permission denied: [client 162.158.62.196:0] AH00529: /home/coolsite/public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/coolsite/public_html/' is executable, referer: https://coolsite.com/There is nothing wrong with the htaccess file's permissions or ownerships, yet the site still isn't loading correctly. You decide to check the full path leading up to htaccess file to rule out any other permission or ownership problems:
f: /home/coolsite/public_html/.htaccess
dr-xr-xr-x root root /
drwx--x--x root root home
drwx--x--x coolsite coolsite coolsite
drw-rw-rw- coolsite coolsite public_html
-rw-r--r-- coolsite coolsite .htaccessBased on the above output, what can you reasonably conclude as the cause of the error?
nobody.When operating within a cPanel & WHM environment, which of these commands would display all available EasyApache 4 packages from within the server's command line?
In a cPanel & WHM environment, within which of the following paths would you be able to find the Apache modules stored?
In a cPanel & WHM environment, which of the following options describes a method you can use to change Apache's MPM from the command-line?
In a cPanel & WHM environment, if you select PHP 5.6 as the default PHP version, then from which of the following paths will the php.ini file be loaded?
Which of the following terms can be described as a special text string syntax used for describing a search pattern?
When administering a server running cPanel & WHM, which of the following commands contains the appropriate paths and arguments needed to install an EasyApache 4 profile from the command-line?
Which of the following command-line utilities can best be described as a tool that allows you to concurrently install multiple versions of the same component (software collections) onto your system, and is often used with EasyApache 4/MultiPHP operations?
How does the /usr/local/bin/php executable know which version of PHP it should be using?
Referencing the Apache error log entry shown below, which of the following options best describes the yellow-highlighted portion of the log entry (take note of the specifically-highlighted word)?
[Fri Sep 09 10:42:29.902022 2011] [core:error] [pid 35708:tid 4328636416] [client 72.15.99.187] File does not exist: /usr/local/apache2/htdocs/favicon.icoIn a cPanel & WHM environment, which of the following paths contain each installed version's PHP configuration files (php.ini), used by MultiPHP? ("##" representing the PHP version, in the options below)
Which of the following yum commands would remove, or uninstall, the mod_speling RPM?
Which of the following options indicates the HTTP status code that results in the status message shown below?
OK. The request was successful.
When an EasyApache 4 profile is uploaded through the WHM interface, where within the file system is it stored?
Which of the following components can be described as a specific SAPI that provides functionality in a module that behaves as if it had been compiled into Apache itself, handling appropriate requests without producing new, non-Apache processes?
Which of the following options indicates the HTTP status code that produces an error like the one shown below?
Forbidden. Access was denied to at least one relevant file.
Which of the following options describes the best way for you to enable the experimental repository for EasyApache 4, when operating within a cPanel & WHM environment?
If a user wants to utilize the system default version of PHP, which of the following selections would they enable for their account?
In modern installations of cPanel & WHM, EasyApache 4 will allow you to install which of the following versions of Apache?
Which of the following options accurately describe an action that one can perform from within WHM's EasyApache 4 interface?”
Which of the following options best describes the method you would use to install the PHP-FPM software, within a cPanel & WHM environment?
In modern installations of cPanel & WHM, when selecting DSO from the EasyApache 4 interface without mod_ruid2 or mpm_itk, what recommendation will be displayed to you automatically, directly from within the EasyApache 4 interface?
Which of the following options best describes the procedure needed to enable the BlueHost SymLink Protection Patch?
In modern installations of cPanel & WHM, which of the following PHP configuration values are set automatically during the Initial Setup Assistant steps?
Which of the following accurately indicates the user that processes created for the DSO handler are owned by?
Of the following options, which of these handlers operate in a non-persistent state, requiring the creation of new PHP processes each time something is executed?
In modern installations of cPanel & WHM, how is the PHP version determined for newly created accounts, when System PHP-FPM status is set to ON?
Which of the following options is NOT a real Multi-Processing Module (MPM) available for installation within WHM's EasyApache 4 interface?
Which of the following options describes an action that can be performed from within WHM's MultiPHP Manager interface?
Which of the following options accurately describes an action one performs in WHM's EasyApache 4 interface?”
Given the following options, select the components or component combinations that would provide standard per-user process ownership for handling PHP content.
Which of the following options describes the appropriate method needed to enable PHP-FPM from within the WHM interface?
Which of the following statements best describes the term resolver?
Which of the following best describes one of the primary, intended purposes of a DNSOnly server?
By default, cPanel creates SPF records in which of the following modes?
Which of the following options most accurately describes the interface or interfaces that you would utilize to create reverse DNS zones from within WHM?
Which of the following most accurately describes what happens when a zone contains two CNAME records with the same name?
After installing cPanel & WHM in a new environment, what is the initial, default state of DNS clustering?
The following options found in the Exim Configuration Manager - Basic Editor interface in WHM enables the checking of DNS resolution to see if the sender's domain exists?
Which of the following options indicates what the abbreviation TTL stands for, in the context of DNS?
In which of the following WHM interfaces would you enter the default nameservers for accounts that root creates?
Which of the following types of DNS cluster synchronization found in WHM can be best described as the copying of one updated zone file to the current server, based on the value you provide as the domain you wish to synchronize?
Diego is a web designer who operates his own cPanel & WHM server. He wants to create a test subdomain for one of his clients and upload some web content to it so that he can share a "beta" (non-production) version of the site to his client.
Which of the following interfaces should he start with, in order to accomplish this?
Which of the following described situations would utilize DNS resolution as a key component of its handling?
Yudith runs a small web-hosting company. She has added and removed several zones manually but has accidentally deleted a zone belonging to a cPanel account. Fortunately, this zone did not contain any custom records.
Given the situation, which of the following WHM interfaces should she utilize to re-create the zone?
Which of the following DNS clustering synchronization types, found in the WHM interface, can be best described as the copying of all updated versions of local zone files to all servers in the cluster?
Which of the following statements most accurately describes the term clustering, in the context of a server hosting environment?
Given the following options, which indicates the ideal source from which you should obtain your server's resolver IP addresses?
Which of the following types of DNS cluster synchronization found in the WHM interface can be accurately described as the copying of all updated versions of local zone files from other servers in the cluster to this server?
When you use the supported 1:1 NAT setup in WHM, the List Accounts interface in WHM will display which of the following values in each accounts' listed IP address column?
Which of the following options best describes the term recursive, in the context of DNS?
Which of the following most accurately describes what happens when a domain with two NS records in its zone is queried?
In a BIND/named configuration file, which of these logging categories encompasses all categories that have not already been explicitly configured to use another channel?
By default, which of the following sections appear first in the named.conf file?
What does the acronym TLD represent, as in for a "TLD nameserver"?
In a cPanel & WHM environment, DNS zone templates can be used to ensure which of the following?
Which section of the named.conf file controls BIND/named's listening port?
Which of the following utilities included with BIND/named can be used to troubleshoot malformed zone files?
To retrieve the IPv6 record of a domain, you would query for which of the following records in a domain?
After you update a zone's serial number (or any other record), which of the following commands can you execute to ensure that your local nameserver has been updated to use the new zone data?
Which important configuration file would allow you to change important server options, such as enabling debug logging for BIND/named?
In a cPanel & WHM server, which of the following would allow you to select another DNS server application from the command line?
On a cPanel & WHM environment, the system stores the private/public keys for DKIM in which of the following paths?
To force the local system to resolve a domain to a specific IP address, which of the following files would you modify to accomplish this?
When you see a "rndc reload: connection refused" error, which of the following commands should you run first?
Which of the following nameserver applications does not load all of its DNS zones upon startup?
Which of the following utilities can be used to administer a BIND/named server remotely?
Which of the following is the first nameserver that the resolver queries to determine the address of the TLD nameserver?
Which of the following DNS-related command-line utilities would provide you with similar results to those given by the dig utility, and is used for essentially the same purposes?
On a server that does not need to facilitate zone transfers, which of the following configuration variables found in the named.conf file should be set to none to disable them?
A default cPanel & WHM environment configures a custom logging channel, default_log, to log to which of the following paths?
By default, which of these logging categories are routed into the default_log channel, in a BIND/named DNS server configuration?
Which of the following MySQL/MariaDB-related terms describe a data structure that improves operations' speed in a table accurately?
Which of the following actions can you perform directly from within the WHM interface, without using phpMyAdmin?
What language is used to add, remove, and view data in a MySQL/MariaDB database?
Which of the following is a term that indicates a trait of the object described by the table, or can be otherwise referenced as a table column?
Which of the following best describes the MySQL root password's role in a cPanel & WHM environment?
Which of the following details about the remote server would you need to know, if you wanted to set up a new remote MySQL profile in WHM?
The WHM Home >> SQL Services >> Additional Access Hosts interface creates server-level grants that are similar to the grants that can be created in which of the following cPanel account-level Interfaces?
Given the following options, which accurately describe a feature specific to the MyISAM storage engine?
Which of the following is one of the most common causes of MySQL upgrade failures?
Ananya has a website that writes data into a MySQL database. She was mail-bombed, and as a result, has gone over the quota that was set for her account by the WHM server administrator. Which of the following best describes what happens to her website now?
When using a cPanel & WHM environment, remote MySQL capabilities should be set up via the MySQL Profiles interface in WHM at which of the following stages of a server's operations?
The WHM Home >> SQL Services >> Manage Databases interface allows you to do which of the following operations?
Which of the following terms can be described as the way that permissions are handled inside a MySQL or MariaDB database?
In modern versions of cPanel & WHM, what benefits can database prefixing, enabled from the SQL tab of the Tweak Settings interface in WHM, provide?
Which of the following database-related terms defines marking a table or row so that only one process can access it a time?”
Which of the following definitions best describes InnoDB's data dictionary component?
Which of the following types of tables can you repair using the Repair a MySQL Database interface, found in WHM?
Which of the following options describes an actual benefit of utilizing remote MySQL capabilities using the MySQL Profiles feature in WHM?
Using the Manage MySQL Profiles interface in WHM, what is the recommended maximum number of cPanel & WHM servers should be connected to each configured remote MySQL server?
By default, what kind of remote MySQL access is allowed, given the correct user and password?
From the command line in a cPanel & WHM environment, how could you determine whether a server is utilizing a remote MySQL server?
In a cPanel & WHM environment, which of the following tools can best be described as the executable that creates grants_[cpuser].yaml files from existing MySQL grants, as found within the existing mysql.user database?
When should you make backups of your configuration files (or the my.cnf file in particular)?
Which of the following SQL queries would be the most effective in identifying MySQL users that still have pre-4.1 passwords in use?
In a cPanel & WHM environment, which of the following tools can be best described as the executable that reads the grants_cpuser.yaml file, then adds the corresponding grants to MySQL.
Which of the following statements is not a legitimate SQL statement?
The following text shows an example of which type of syntax, also visible in some mapping-related files stored by cPanel within the file system?
In a cPanel & WHM environment, which of the following describes the purpose of the files that exist within the /var/cpanel/databases directory?
Which of the following describes one of the important steps discussed when describing how a full MySQL data directory can be manually restored from a cPanel-created backup?
In a cPanel & WHM environment, the /var/cpanel/databases directory contains which of the following?
You must stop the MySQL service in order to perform which of the following actions?
Within which of the following locations could you check if you wanted to confirm whether a cPanel & WHM server has "old (pre-4.1) passwords" enabled?
When looking at the following excerpt from the beginning of a SHOW GRANTS result, what does the term USAGE ON indicate on the . value that follows?
GRANT USAGE ON .
Which of the following file extensions are associated specifically with InnoDB tables?
Which of the following MySQL/MariaDB-related variables can be controlled via an option found within WHM's Tweak Setting interface?
How can you prevent cPanel & WHM from performing automated updates on the MySQL® or MariaDB server software?
Error messages in your database error logs that indicate invalid, missing or unexpected system tables can frequently be the result of which of the following issues?
If the MySQL processes are stopped using the kill -9 command, what can you expect to happen?
Which of the following can be described as a calculated numerical value resulting from a pre-determined algorithm used to represent a set of data?
Which of the following MySQL/MariaDB-related variables can be controlled via an option found within WHM's Tweak Setting interface?
Which of the following options best describes what is indicated by the act of a mail server "relaying" its mail?
In which WHM interface can you configure the forwarders for the root, cPanel, and nobody mail accounts?
Which of the following options describe an actual value that can be adjusted within the WHM Home » Service Configuration » Mailserver Configuration interface?
SCENARIO: You receive a report that all mail from a specific user on your server is neither delivered to the inbox nor bounced.
When you check the WHM Home » Email » Mail Delivery Reports interface, you see a green checkmark icon next to the message. Which of the following options best describes what this may indicate?
Given the following, which best describes an actual reason that the system may place a message into the Exim queue?
Which of the following options describes one of the commonly known characteristics, though are not always indicative, of an average spam email message?
The following items from the WHM Home » Service Configuration » Exim Configuration Manager - Basic Editor interface would allow you to exclude mail sent from specific remote IP addresses or hostnames from being subjected to recipient verification checks, sender checks, spam checks, and relay checks?
You can use the Exim Configuration Manager - Basic Editor to configure Exim to deliver mail without scanning messages based on which of the following criteria?
Given the following options, which accurately describe the Mail Troubleshooter interface's behavior, found in WHM?
When mail is delivered to "/dev/null”, which of the following statements accurately indicate what happens to the message?
Given the following options, which best describes something about an email address that can be determined by using the WHM Home » Email » Mail Troubleshooter interface, found in WHM?
Which of the following tools may help you to resolve issues indicated by the time moved backwards warning?
What actions can you perform in the WHM Home » Email » Mail Queue Manager interface?”
Justine's boss just told her that the authentication daemon for the mail server is broken. Which of the following options best indicates the component of the mail system that is affected by this?
All mail from a specific user is neither delivered to the inbox nor bounced. When you check the WHM Home » Email » Mail Delivery Reports interface, you see a funnel-shaped icon next to the message.
Which of the following options best describes what this probably indicates?
If there is a long delay indicated when an email is being sent, the Mailer Daemon will send a warning message to which of the following destinations?
Given the following, which option best describes an actual reason that the system may place a message into the Exim queue?
cPanel & WHM allows you to choose whether mail should be held in the queue or returned to sender when the recipient's mailbox meets which of the following criteria?
Which of the following options accurately describes the behavior of an open relay server?
Which of the following Mail interfaces in WHM can provide you with a historical snapshot of the mail queue?
Which of the following commands will remove all messages sent by the spammer@example.tld user within the last 30 minutes?
Which of the following can be discerned from the Exim log entry shown below?
1YO6VR-00081w-7C => test <test@cpanel.net> R=virtual_user T=virtual_userdeliveryWhat is the role of the -y flag when used with the exiqgrep utility?
Of the following mailbox formats, which of these are supported for use in cPanel & WHM environments?
Which of the following can be discerned from the Exim log entry shown below?
1YO6bD-000871-1j => /dev/null R=virtual_user_filter T=**bypassed**Of the following mailbox formats, which of these are supported for use in cPanel & WHM environments?
Which of the following describes what is indicated by the use of the virtual_user router during a message's delivery, as seen in the exim logs?
Which of the following values are provided in the output of the exim -bp command?
Which of the following best describes the role of the exim -bpc command?
Prints the number of messages in the mail queue.
2015-02-18 09:25:42 1Y06VR-0000Iw-7C= test@cptest.test H=localhost ([10.5.2.154]) [::1]:38793 P=esmtpa A=dovecot_login:test@cptest.test S=724 id=afc7s4294172a42cd5ce527636d7b74c.squrrel@10.6.2.152 T="test discard filter" for filters@cptest.testWhich of the following Actions in a cPanel email filter will result in an incoming message being rejected without sending any notifications?
Which of the following describes the primary role of the exim -Mvb command?
Given the following options, which one would be descriptive of behavior most likely to indicate that a spam problem is occurring?
Which of the following exim commands would output the number of messages that currently exist in the Exim mail queue?
Which of the following describes what is indicated by the use of the localuser router during a message's delivery, as seen in the Exim logs?
When using Maildir, the "cur" folder contains which of the following items?
A particular type of email filter is stored in the /etc/vfilters/ directory. Which of the following types of filters are these?
On cPanel & WHM environments, inbound mail is stored within a subfolder structure that exists in which of the following directories?
Which of the following Exim log entries would indicate that mail was deleted due to a filter?
Given two cPanel servers exchanging email, which of the following would appear in both messages' headers, but would not appear in the Exim logs on either the sending or the receiving server?
Which API allows you to manage cPanel licenses?
Which file contains the settings for a plugin?
Which term is defined as: "modifies an interface’s features or functionality, and it may also include changes to the interface’s appearance."?
The ea-cpanel-tools package contains executables to help you manage your EasyApache 4 configurations from the command line are found in this location:
What of the following can be described as a structured way for one program to offer services to other programs?
Webmail plugins are available to which type of accounts?
An example of an API could be seen as which of the following situations?
Which language is used for a plugin installation?
What is the purpose of the template file in a Plugin?
cPanel plugins are available to which type of accounts?
Which is the primary API that is used to modify cPanel user data?
Which API performs server-level tasks?
All of the following are features of the developer license except …
While not advised, which port would you use for unsecured API calls to a specific cPanel account?
WHM plugins MAY BE available to which types of accounts?
To register a hookable event which script would you run?
All of the following categories are hookable events except …
To enable debug mode you would do which of these actions?
All of the following types of code can be used as a hook action code are permissible except …
All of the following code types can be run as a hook except …
How many categories of hookable events are possible?
The script that you need to use to “register” your standard hook is called …
Hook action code must be treated as an encoded data structure of which of the following types?
All of the following stages can be hooked during a backup except …
All hook action scripts must have the correct file permissions to work properly, which permissions do they need to have?
The location of the branding files for root is found in which of these locations?
Which term is defined as: "Applies an overlay on the skeletal framework for all of the interfaces"?
When using whmapi1 on the command line and you want to perform a key/value call to the API you can specify all the following output formats except ...
Which of the following interfaces are you able to make branding changes to match your companies logo and brand?
What part of an API call will specify the session of the call?
Which language is used for a plugin installation?
You would use uapi functions when you want to perform which type of operation?
The EasyApache profiles are found in which location?
When creating a custom profile file, which file type is used to store the information?
What does the alias /scripts/ point to in the file system?
Which term is defined as: "Adding custom content to header or footer of the UI"?
When a system boots, it runs a script called "onboot_handler", where are the scripts located that are run by this handler?
The location of the branding files for resellers is found in which of these locations?
When setting "Disk Space Quota" during package creation, in which unit format must the quota be specified?
In order to add environment variables for your web applications, which RPM must be added?
As an end user, which is the proper way to restore your full cPanel backup?
All of the following resource limits may be set in a package except ...
Let's assume a node.js developer has an account called "user" on your WHM server and they followed the cPanel guide to creating a test node.js application. Where would you find the node.js test script?
All of the following external services are available for remote backup destinations except ...
A simple definition of a "package" on a WHM server would be as follows:
During backups you need to specify staging directories, which of the following can not be used as a staging directory on your server?
Which of the following can be customized in a package?
What is the version control feature provided by cPanel?
Assuming a cPanel account is using a Feature List with the "SSH Access & Terminal" feature enabled, which privilege will they need to actually access the Terminal feature?
Which of the following git commands would you use to update the master branch?
The main purpose of the application Git is?
Which of the following is one of the three types of articles you'll find within each of the parent categories of the knowledgebase?
At which of the following websites can I find both knowledgebase articles written by Support analysts, as well as a means of creating cPanel support tickets as needed?
A customer is looking for articles to help walk them through the process of restricting the amount of MySQL connections per-user on their server. Which of the following article type would be most likely to assist them?
There are two key things we recommend ensuring are present within every ticket subject, when at all possible. The first is that the subject describes the problem in short, concise words. What is the second?
As a cPanel Support customer, we recommend that you start your visit at support.cpanel.net by performing which of the following steps?
What label is shown on the "big orange button" that directs you towards a list of categories for browsing the knowledge base articles?
A customer is attempting to use the whmapi1 command-line tool to test some API calls on their server, before using them in their application. However, upon attempting to use this command with any API, they are receiving an error message informing them that no license exists.
Taking this scenario into account, which of the following subject titles would be most effective when creating a support ticket?
A customer is encountering an error when attempting to create an email account through the cPanel account interface on their server. Of the following options, which would make for the most effective ticket subject line?
Using the following error log message as a reference point, given the following options, which would be the most effective search query for finding an article related to this specific problem?
info [cpwrapd] ERROR in Mysql query :(XID vwqrz2) The system received an error from the “MySQL” database “mysql”: 1819 (Your password does not satisfy the current policy requirements)In our five tips for effective article searching, we recommend starting with which of the following guidelines?